Welcome to Suite Hub! We’re thrilled to have you stay with us. To ensure a comfortable and pleasant experience for everyone, we’ve put together a few guidelines for your stay. By following these guidelines, you help us maintain a high standard of service and hospitality.

1. Respect the Property
   Please treat the accommodation with care. Any damage to the property or its contents may result in additional charges.
2. Noise Levels
   Keep noise to a minimum, especially during nighttime hours (10 PM – 7 AM). Be considerate of your neighbours and fellow guests.
3. Guests and Visitors
   You are responsible for your guests and their behaviour. Please ensure they follow these guidelines too. Overnight visitors must be declared in advance and may incur additional charges.
4. Check-In
   Check-in time is typically from 3 PM. If you require an earlier check-in, please contact us in advance to see if it’s possible.
5. Check-Out
   Check-out time is by 11 AM. Late check-outs may be available upon request but must be arranged in advance and may incur additional fees.
6. Cleanliness
   Please keep the accommodation clean and tidy during your stay. Dispose of trash properly and avoid leaving dirty dishes.
7. Maintenance Issues
   If you encounter any maintenance issues or damages, please report them immediately to our team. We aim to resolve problems promptly to ensure your stay is comfortable.
8. Safety First
   Familiarise yourself with the emergency exits and procedures. Do not tamper with smoke detectors, fire alarms, or other safety equipment.
9. Lock Up
   Always lock doors and windows when you leave the accommodation. Suite Hub is not responsible for any lost or stolen items.
10. Internet Usage
    Complimentary Wi-Fi is provided for your convenience. Please use it responsibly and avoid illegal activities.
11. Smoking Policy
    All our accommodations are non-smoking. Please respect this policy and smoke only in designated outdoor areas if available.
12. Pets
    Pets are only allowed if specified in your booking confirmation. Please inform us in advance if you plan to bring a pet.
13. Utilities
    Please use water and electricity responsibly. Turn off lights, heating, or air conditioning when not in use to help conserve energy.
14. Parking
    If parking is provided, please park in designated areas only. Unauthorised vehicles may be towed at the owner’s expense.
15. Your Feedback
    We value your feedback and strive to improve our services. Please let us know if there’s anything we can do to make your stay more enjoyable.
16. Contact Us
    For any assistance during your stay, please reach out to our support team at enquiries@suitehub.com or call +44 (0) 203 743 7474. We’re here to help Monday to Friday, 9:00am – 5:30pm GMT.
17. Policy Enforcement
    Failure to adhere to these guidelines may result in penalties, additional charges, or immediate termination of your stay without refund.